For all countries except Kuwait, Malaysia, Mexico, Serbia, Taiwan, Thailand and the United Arab Emirates: please do not pay any extra fees. If you have been provided with a deadline for payment, please contact customer support via the ‘Contact us’ button below. Our team will investigate with the logistics team and send you instructions on how to proceed.
Orders shipping to Kuwait, Malaysia, Serbia, Taiwan, Thailand and the United Arab Emirates: orders will be shipped Delivered Duty Unpaid (DDU). Under DDU terms, clients are responsible for paying any applicable import fees or duties requested by their local customs agency upon the delivery of their package. You will be contacted regarding these fees prior to the delivery of your order.