First, please be sure to check all of the folders in your inbox, including your Spam / Junk folder for the confirmation email. If you are using Gmail, please also check the Promotions inbox.
If you cannot find your confirmation email in any of your folders 30 minutes after placing your order, please check the "Order History" section of the store account you used to place the order.
If you need further information, please contact the customer support via the "Contact us" button below.