Payment

Payment Issues

• I have been charged but did not receive a confirmation e-mail. What should I do?
• I'm having trouble with my Paypal payment, what can I do?
• My payment attempt has failed multiple times, how can I complete my order?
• An error occurred during my payment, what should I do?

Payment

• How do you calculate the difference of currencies?
• Which payment methods are accepted?
• Which currencies can I pay with?
• Are payments secure?
• My transaction is labelled ‘Scalefast’ on my bank statement. Shouldn’t it be Kering Privé?
• When will the payment be debited from my account?

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